Terms & Conditions for Ashley Rigge, LLC

Last Updated: December 10, 2025

Welcome to Ashley Rigge, LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, https://www.ashleyriggeva.com/ (“Site”), and our virtual assistant services (“Services”). By accessing the Site or using the Services, you agree to these Terms.

1. Use of Website

You must be at least 18 years old to use our Site and Services. You agree not to use the Site for any unlawful purpose or to violate the rights of others.

2. Services Provided

We offer virtual assistant services, which may include administrative support, scheduling, customer service, research, content creation, and other tasks as agreed in writing.
All services are provided remotely.

We reserve the right to modify, suspend, or discontinue any Service at any time.

3. Client Responsibilities

You agree to:

  • Provide accurate and complete information needed to perform the Services.

  • Respond to communication in a timely manner.

  • Ensure you have the legal right to request the tasks assigned.

You are solely responsible for the accuracy and legality of the materials or data you provide.

4. Payment Terms

Unless otherwise stated in a service agreement:

  • Fees are due in advance or as otherwise agreed in writing.

  • Payments are non-refundable except as required by law.

  • Late or unpaid invoices may result in service suspension.

5. Cancellations & Refunds

You may cancel Services by providing written notice to us.
Unless otherwise stated:

  • Prepaid hours or packages are non-refundable.

We reserve the right to cancel Services for any reason, including nonpayment or inappropriate client conduct.


6. Confidentiality

We take confidentiality seriously. We will not disclose your private information except:

  • With your written consent

  • When required by law

  • When necessary to perform the Services (e.g., sharing login credentials with a subcontractor, if approved)

Clients must also keep our proprietary processes, templates, and communications confidential.

7. Intellectual Property

Unless otherwise agreed, any work product we create specifically for you becomes your property upon full payment.

However, we retain ownership of:

  • Pre-existing templates

  • Processes

  • Proprietary tools

  • Training materials

8. Subcontracting

We may use qualified subcontractors to assist in providing Services. All subcontractors are required to follow confidentiality and security standards.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our total liability is limited to the amount you paid us in the 30 days preceding the claim.

We are not responsible for:

  • Loss of data

  • Third-party system failures

  • Client errors or omissions

  • Misuse of delivered materials

10. No Guarantees

We do not guarantee:

  • Specific results

  • Specific turnaround times (unless agreed in writing)

  • Outcomes influenced by third-party systems or platforms

All work is performed on a best-effort basis.

11. User Accounts & Credentials

If you provide login credentials, you represent that:

  • You have authority to do so

  • You assume all risks associated with granting access

We recommend providing limited-access credentials whenever possible.

12. Data Security

We take reasonable steps to protect your information, but we cannot guarantee absolute security. You acknowledge that all online systems carry inherent risks.

13. Third-Party Links

Our Site may contain links to third-party websites. We do not endorse or control these websites and are not responsible for their content or practices.

14. Termination

We may terminate Services or access to the Site at any time, with or without cause. Upon termination, outstanding fees remain due.

15. Governing Law

These Terms are governed by the laws of the State of South Dakota, without regard to conflict-of-laws principles.

16. Changes to Terms

We may update these Terms at any time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site or Services indicates acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, please contact:

Ashley Rigge, LLC
Email: ashley@ashleyriggeva.com